Refund Policy

Effective date: September 3, 2026

Digital programs and memberships

For eligible paid digital programs or memberships, refund requests may be submitted within 14 days of purchase when the purchased digital content has not been substantially used or consumed.

Requesting a refund

Email hello@fitxvillafitness.com with your name, purchase date, order information and reason for the request.

Approved refunds

Approved refunds are generally issued to the original payment method. Processing time depends on the payment provider or financial institution.

Exceptions

Eligibility may differ where applicable law requires otherwise or where a product-specific policy was clearly disclosed before purchase. Completed services or substantially consumed digital products are generally non-refundable except where required by law.

Contact

FitXVILLA Fitness
1700 Lincoln Street, Suite 1200
Denver, CO 80203
United States
hello@fitxvillafitness.com